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9/11 Museum

See artifacts from the attack on the World Trade Center and honor the memory of those who lost their lives.

9/11 Museum: Our most recommended tours and activities

New York: CityPASS® to Save 40% at 5 Top Attractions

1. New York: CityPASS® to Save 40% at 5 Top Attractions

See world-class art, fascinating science, important history, and incredible views—from the sky AND the sea and save up to 40% with the New York CityPASS! New York CityPASS includes admission to: 1. The Empire State Building: With iconic views and a new museum, the Empire State Building provides breathtaking 360-degree, open-air views from the 86th-floor observatory. 2. American Museum of Natural History: Explore human cultures, the natural world, and the universe with a visit to one of the world’s most famous natural history museums. 3. Top of the Rock OR Guggenheim Museum Top of the Rock: Experience incredible 360-degree panoramic views of New York City and beyond from interior and exterior decks on the top three floors of this legendary art deco skyscraper, 30 Rock.   Guggenheim Museum: Frank Lloyd Wright’s mid-century masterpiece of modern architecture, located alongside scenic Central Park.  See collection highlights, including works by Manet, Picasso, Van Gogh and more. 5. Statue of Liberty and Ellis Island OR Circle Line Sightseeing Cruises Statue of Liberty and Ellis Island: Experience the beauty and history of the Statue of Liberty National Monument and Ellis Island Immigration Museum with Statue Cruises.   Circle Line Sightseeing Cruises: Take in the world’s premier skyline with up-close and magnificent views of the Statue of Liberty, Brooklyn Bridge, One World Trade and 101 NYC sights.   6. 9/11 Memorial & Museum OR Intrepid Sea, Air & Space Museum 9/11 Memorial & Museum: Pay your respects to the victims of the 9/11 attacks at the 9/11 Memorial & Museum.  Examine the history and impact of the events and learn the stories of loss and recovery within the Museum.   Intrepid Sea, Air & Space Museum: Get an up-close look at the space shuttle Enterprise and 28 aircraft, including the world’s fastest jet.

NYC: 9/11 Memorial & Museum Timed-Entry Ticket

2. NYC: 9/11 Memorial & Museum Timed-Entry Ticket

Benefit from contactless entry to the National September 11 Memorial Museum with your pre-purchased timed-entry ticket. Enjoy complimentary access to the 9/11 Memorial, the Survival Tree, and the Memorial Glades The 9/11 Museum The museum displays over 10,000 monumental artifacts linked to the events of 9/11 and is made up of three permanent exhibition sections: • The Historical Exhibition has three parts: the Day of 9/11, Before 9/11 and After 9/11. It tells the story of what happened on 9/11, including the events at the World Trade Center and the Pentagon and the story of Flight 93.  • The Memorial Exhibition "In Memoriam", commemorates the lives of those who perished on September 11, 2001 and February 26, 1993 and provides visitors with the opportunity to learn about the men, women and children who died. • The Foundation Hall is a room of massive scale, which houses both the last column and the slurry wall.  The 9/11 Memorial (Free Entry) The “National September 11 Memorial” is a tribute of remembrance and honor to the nearly 3,000 people killed in the terror attacks of September 11, 2001 at the World Trade Center site, the Pentagon, as well as the six people killed in the World Trade Center bombing in February 1993.  The memorial’s twin reflecting pools are each nearly an acre in size and feature the largest manmade waterfalls in North America. The pools sit within the footprints where the Twin Towers once stood. The names of every person who died in the 2001 and 1993 attacks are inscribed into bronze panels edging the memorial pools.

New York: Go City Explorer Pass with 95+ Tours & Attractions

3. New York: Go City Explorer Pass with 95+ Tours & Attractions

Go City offers a selection of over 90 must-see NYC attractions, museums, and tours for one low pre-paid price. Get great savings compared to buying separate attraction tickets, and see New York's most popular attractions with one easy-to-use digital pass. Options include the Statue of Liberty/Ellis Island Ferry, 9/11 Museum and Memorial, Empire State Building, Edge, MoMA, American Museum of Natural History, and many more. Pick between a 2, 3, 4, 5, 6, 7 or 10-choice pass, browse the included digital guide to check entry requirements for each attraction, and plan your itinerary. Scanning your pass at the gate or ticket office of an attraction (or tour) for the first time will activate it. You can then take up to 60 days to use the remaining number of choices purchased. Your Explorer Pass also features special perks including gift shop discounts or a free audio guide at selected attractions, helping you make the most of your New York trip and save even more along the way. The New York attractions you can choose include:  Museums and Galleries • American Museum of Natural History • 9/11 Memorial and Museum • Museum of Modern Art (MoMA) • Intrepid Sea, Air and Space Museum and Space Shuttle • Guggenheim Museum • The Whitney Museum of American Art • Fotografiska New York • Museum of Sex • Museum of the City of New York • New York Botanical Garden • Brooklyn Museum and Botanical Garden Combo Experiences • Empire State Building • Top of the Rock • One World Observatory • Edge • Central Park Bike Rental • Rise NY • 9/11 Museum Workshop: Hands-on 9/11 Tour • SPYSCAPE • Escape Virtuality • Luna Park at Coney Island • Beyond King Tut: The Immersive Experience • Madame Tussauds + Marvel Universe 4D • Harlem Jazz Series • Harlem Bike Rental • The Beast Speedboat Ride (seasonal) • Clipper City Tall Ship: Daytime or Sunset Statue Sail (seasonal) • Surrey Bike Rental Governors Island • SEA Life Aquarium New Jersey • LEGOLAND Discovery Center New Jersey Tours & Cruises • Rockefeller Center Tour • Big Bus New York Hop-on Hop-off: 1-Day Classic Tour • Best of NYC Cruise: Circle Line Sightseeing • Statue of Liberty and Ellis Island Ferry • Harbor Lights Cruise: Circle Line Sightseeing • NYC Landmarks Cruise: Circle Line Sightseeing • Liberty Cruise: Circle Line Sightseeing • Central Park Bike Tour • Madison Square Garden All Access Tour • Radio City Stage Door Tour • Greenwhich Village at Night Walking Tour • NYC Slavery & Underground Railroad Walking Tour • Hamilton Tour • St Patrick's Cathedral Tour with Express Entry • Graffiti and Street Art Tour Walking Tour of Brooklyn • Secrets of the Statue of Liberty & Ellis Island Walking Tour • NYC Bus Tour of Bronx, Brooklyn & Queens • Holiday Markets & Christmas Lights Walking Tour (seasonal) • Soho - Little Italy - Chinatown Walking Tour • Broadway & Times Square Walking Tour • Central Park TV & Movies Walking Tour • Yankee Stadium Tour • How Money was Made - Wall Street Walking Tour • Catacombs by Candlelight • Pride Walking Tour • NYC TV & Movie Bus Tour • Top of the Highline and Hudson Yards Tour Food and Drinks • Food on Foot Tours • Perfect Picnic • Tastes of the Lower East Side Walking Tour • Spirits on Foot - Beer, Spirits & Wine Crawl Attractions and tours are subject to change and some may require advanced reservations. Please check the included digital guide for an up-to-date list of included experiences, and follow the instructions to place reservations well in advance where needed, as well as follow top tips to ensure the best sightseeing experience with your Explorer Pass.

NYC: 9/11 Memorial & Museum Tour with One World Observatory

4. NYC: 9/11 Memorial & Museum Tour with One World Observatory

Remember the terrible events of 11 September 2001 on a 9/11 walking tour and journey through the former World Trade Center in New York. Guided by New Yorkers with a personal connection to 9/11, the tour includes personal anecdotes and touching stories of tragedy and heroism. Meet at St. Paul's Chapel to see the church that miraculously survived the falling buildings and debris, despite being only a block away from the World Trade Center. Learn how it became a makeshift rescue center and its iron fence a bulletin board. Hear heroic stories of the emergency responders at the Firefighter's 9/11 Memorial Wall, and see the Engine and Ladder Company 10/10, the fire station at Ground Zero. Enter the 9/11 Memorial and see the Reflecting Absence Memorial, a man-made waterfall symbolizing the vast void left by the tragedy. Look at the names of the nearly 3,000 victims placed around the waterfall next to their friends, family members, and colleagues. See the new Freedom Towers and World Trade Center rising from the ground. Stay as long as you wish at this beautiful 8-acre oasis. Make use of timed entry tickets at the 9/11 Museum and One World Observatory. Once inside, you are free to explore at your own pace as your guide will not accompany you here. See artifacts from the events of 9/11, and hear recordings from people who were there on the day. Take a stroll to the Observatory to marvel at its engineering and architecture. Head to the lobby of Freedom Tower for the "Voices" documentary dedicated to the men and women of the World Trade Center. Then take the "Sky Pod" elevator, and ascend 1,250 feet in 60 seconds. Once there, see the See Forever Theater on floor 102, before accessing the main observation deck on the 100th. Enjoy immersive LED displays, interactive touchscreen videos, and dining options, as well as the view of the iconic Manhattan skyline.

Ground Zero 9/11 Memorial Tour & Optional 9/11 Museum Entry

5. Ground Zero 9/11 Memorial Tour & Optional 9/11 Museum Entry

In remembrance of 9/11, this walking tour guides you through the former site of the World Trade Center. The tour is guided by New Yorkers who have a personal connection to 9/11. On this tour, you will explore Ground Zero and the 9/11 Memorial, where you can pay your respects to those who lost their lives in the World Trade Center. Visit St. Paul’s Chapel, a makeshift rescue center and tribute to the victims of one of history's darkest days. Hear the stories of the emergency services at the Firefighter’s 9/11 Memorial, and see the Engine and Ladder Company 10/10, the fire station of Ground Zero. If you select the 9/11 Museum entry option, your tour will include timed entry tickets to minimize waiting times. The entry time will be scheduled for the end of your tour, but the entry time may vary depending on the day's availability.  Please note that this is not a guided visit. Visitors can explore the exhibitions at their own pace and take time to honor the memory of those who perished. The 9/11 Museum contains artifacts from the events of 9/11 and you can also listen to recordings from people who were there on that day.

New York City: The Sightseeing Flex Pass

6. New York City: The Sightseeing Flex Pass

Take a bite out of the Big Apple! Pull up your Sightseeing Flex Pass on your phone and enjoy cash-free access to over 100 experiences, destinations, museums, and tours, including some of the city’s most popular attractions like the Top of the Rock Observatory, Madame Tussauds, MoMA, the New York Aquarium, and more. Simplify and save, as you can tailor your trip to New York City to fit your ideal itinerary with the easy-to-use Sightseeing Flex Pass. With the option to select 2, 3, 5, 7, 10, or 12 attractions, you can enjoy full admission to the attractions that interest you most, saving up to 65% and with no fixed start date. This pass is recommended for visitors with limited time for sightseeing and want to visit only a few most popular attractions. Get out and explore to get an authentic taste of New York City from the streets on one of the many walking or biking tours. See the internationally renowned skyline up close with access to five bus tours or take it all in from the harbor on a ferry tour. Sightseeing Flex Pass holders also have access to the Hop-On, Hop-Off Uptown and Downtown Bus Loops for 1 day. New York Top Destinations: • One World Observatory • Central Park Zoo  • National 9/11 Memorial and Museum  • Museum of Modern Art (MoMA) • Top of the Rock Observatory  • Hop-on, Hop-off Bus Tours by Big Bus • Whitney Museum of American Art • Empire State Building Experiences: • National Geographic's Beyond King Tut Immersive Experience - new and available for limited time until Janurary 1, 2023 • Ground Zero Museum Workshop: 100 Images & Artifacts Tour  • Luna Park Coney Island • Scavenger Hunts NY Attractions: • Cathedral Church of Saint John the Divine • Edge • Escape Game New York • Escape Virtuality • Madame Tussauds NYC • New York Aquarium • New York Botanical Garden • Snug Harbor Cultural Center & Botanical Garden • SPYSCAPE Museums: • American Museum of Natural History • El Museo Del Barrio  • Fraunces Tavern® Museum  • Fotografiska NY • Intrepid Sea, Air & Space Museum • MoMA PS1 • Museum at Eldridge Street • Museum of Jewish Heritage • Museum of the City of New York • National Lighthouse Museum • New York Historical Society Museum and Library • Solomon R. Guggenheim Museum  • Staten Island Museum and Children’s Museum • Brooklyn Children's Museum • South Street Seaport Museum Bus Tours: • Big Bus NY Classic Tour • Escorted 5-hour Manhattan Experience Tour • On Location Tours - Central Park TV and Movie Sites  • Woodbury Common Premium Outlets Bus (with discount booklet) • Go Airlink Airport Shuttle (outbound) Cruises:  • Circle Line Landmarks Cruise • Circle Line Liberty Express tour • City Cruises Alive After Five (seasonal) • Freedom Liberty Boat Tour Walking and Bike Tours:  • Brooklyn Unplugged Tours  • Food on Foot  • Hush Tours  • Inside Out Tours  • Experience1st Tours • Central Park Bike Rental • The St. Patrick’s Cathedral Tour • Manhattan and Beyond Central Park Walking Tour • 2-hour Central Park Bike Tour

NYC: Ground Zero Walking Tour and 9/11 Museum Ticket

7. NYC: Ground Zero Walking Tour and 9/11 Museum Ticket

Take a 2-hour guided tour of the World Trade Center Complex and learn about the events of September 11, 2001. This tour is a celebration honoring the heroes and the survivors of “Stairwell B” and the actions they took during the attacks on September 11, 2001. Follow the path taken by these First Responders and learn how they withstood the collapse of a 110-story tower, while still inside it. By using historical photos of September 11th, this tour will chronicle the events of that day. Be astonished by the bravery of New York City’s firefighters. Discover how the “Angel of Stairwell B” helped save a team of firefighters and the miracle of the “9/11 surfer”, who rode down with 88 stories of imploding debris. Hear engaging stories from your tour guide using numerous posters to make these events come to life. This tour ends at the Memorial Plaza, where you will learn how the new World Trade Center Complex was designed and constructed. This is the definitive tour of Ground Zero featuring the heroes and survivors of September 11th. Tickets into the National 9/11 Memorial Museum are included.

9/11 Memorial Tour with Optional One World Observatory Entry

8. 9/11 Memorial Tour with Optional One World Observatory Entry

Pay your respects to the heroes of 9/11 with a visit to St. Paul's Chapel, where emergency rescue centers were set up immediately after the September 11 attacks.  Pause to reflect at the 9/11 Memorial Pools, built on the site of the former World Trade Center and see the names of the 2,983 men, women and children killed in the attacks of September 11, 2001 and February 26, 1993. Learn about Freedom Tower at the heart of the rebuilt complex. Then, skip the ticket lines to the One World Observatory and take the Sky Pod elevator to the 102nd floor in 60 seconds. Get breathtaking views of the Statue of Liberty, Ellis Island, the Empire State Building and more.

New York City: 9/11 Tour with Museum and Observatory Tickets

9. New York City: 9/11 Tour with Museum and Observatory Tickets

Celebrate the actions of the heroes and survivors of Stairwell B on a guided tour of the World Trade Center Complex. Follow the path taken by first responders and learn how they withstood the collapse of the 110-story tower while still inside it.  Through photos and memoirs, the tour chronicles the events of 9/11, from the bravery of New York City’s firefighters to the Angel of Stairwell B and the 9/11 Surfer. The guided tour ends at Memorial Plaza to learn how the new World Trade Center Complex was designed and constructed. Then visit the National 9/11 Memorial Museum on your own. Discover artifacts found in the wreckage of the former Twin Towers, like the planes that hit the towers.  Continue your self-guided visit by exploring the One World Observatory. Take the 47-second elevator ride up to the observation deck and watch the transformation of Manhattan on the elevator’s HD monitors. Gaze at the grand view from the deck, and view up to 4 different states on a clear day. 

NYC: 9/11 Memorial Museum and Statue of Liberty Cruise

10. NYC: 9/11 Memorial Museum and Statue of Liberty Cruise

The Hunt for Bin Laden opened at the 9/11 Memorial Museum in November 2019. The exhibition examines the 10-year search for Osama bin Laden, documenting the intelligence and military activities that led to a compound in Abbottabad, Pakistan, where the leader of al-Qaeda was killed nearly 10 years after 9/11. With this experience, you will enter the museum on the memorial pool grounds with express tickets. The museum preserves the memory of past events and the promise of renewal through reconstruction. The museum recognizes the power of place and highlights the authentic archaeological remnants of the World Trade Center. The Survivors’ Stairs lie at the end of the ramp. This staircase at the edge of the elevated World Trade Center Plaza provided an unobstructed exit for people fleeing the site. As you enter the museum you will walk in the footsteps that lead hundreds of survivors to safety on September 11, 2001. When you conclude, you can enjoy views of famous landmarks on the Manhattan skyline during a 1-hour scenic sightseeing cruise from Pier 36. From right under the Brooklyn Bridge, travel toward the South Street Seaport and Battery Park. You will then get to within 100 feet of the Statue of Liberty and Ellis Island for incredible photo opportunities.

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What people are saying about 9/11 Museum

Overall rating

4.7 / 5

based on 12,191 reviews

Definitely one of the most organized, informative and well-designed museums I’ve ever been to. Hard to say that I “enjoyed” visiting a venue that memorializes one of the most horrific events in our nation’s history, but I will definitely say that it is an experience that cannot be missed. It is a very moving experience and one that truly reinforces the notion that we must always remember and never forget what happened that dreadful day.

excellent tour with great guidance from Liz. Hadn't experienced it myself but that was nothing to notice. In this intense subject she also managed to highlight the hope and togetherness during the event very well, which made a great impression! Excellent an impressive tour!!

Our guide, Dave Gardner, was excellent, enthusiastic & knowledgeable… we really enjoy the experience albeit emotional.

Well worth the money spent. Definitely learned some things I had no idea of

The tour with the guide was great and very moving!