The tour office was easy to find. The arrival of the guides was punctual. The bus was very new and comfortable. The AirCon was a bit cold first thing in the morning but much better on the way back after mentioned to our guide. Lucas was an excellent guide -- very personable, caring, articulate and alert. We were the oldest people in the group and he was accommodating and kind. We would highly recommend.

I enjoyed this trip and would recommend. We visited on Easter Sunday 2022. The guide and driver were prompt to collect us, and we made our way to Montserrat in a small luxury minivan. Once we arrived, we were escorted quickly to the funicular ahead to get ahead of the other visitors and made our way to the top. I personally felt the hike down was manageable with a lower level of fitness, although bear in mind that there are loose rocks. The group generally stuck together but I did not feel rushed and feel everyone went their own pace. Back down, we were not able to get into the monastery as it was a Holy day of celebration, so we simply wandered around outside. There was a few places to grab something to eat, and a gift shop. Due to the traffic on the day, the guide was slow to reach us for our return journey. To make up time, he quickly traversed the windy roads back down, but unfortunately I ended up vomiting due to the motion sickness.

Pol was great and energetic. We opted for the small light hike up the mtn after the funicular ride ( after Pol's tour of the monastery). Pol gave us some time alone in the monastery and if we opted to see the Black Madonna (w/ a small additional fee), we were lucky it was a light day without any crowds (mid June 2023) , which would have been feasible. But we decided to explore other aspects of the Monastery.