Airport Transfers

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What people are saying about Hanoi

Overall rating

4.5 / 5

based on 489 reviews

Booked for tight schedule collecting from Hanoi train station after taking overnight train from SaPa , collecting luggage from previous Hanoi hotel and going straight to the airport for an internal flight. All confirmed on email , including the addition of the luggage collection , with contact numbers you never know will work until you need them. Arranged collection point turned out to be the wrong exit from Hanoi station and with our schedule so tight I rang Anna on one of those numbers . This was 5.30am ..and she answered immediately and sorted it within 1 minute !

The service was spot on! I read a lot of comments about scam taxi services from first time travelers to Vietnam and I decided to book this. Can’t recommend it enough - our driver was waiting for us at the airport, his car had A/C, it was clean, he helped us with luggage and was a great driver in the jungle that is Hanoi’s traffic! Thanks a million!!

Great experience. I booked around 22:30 for a transfer to the airport the following morning. A few minutes before the time I requested, I received a WhatsApp message letting me know the driver had arrived and the license plate number. I was staying at a private apartment instead of a hotel, but that was no problem. Thank you for the great service!

Used for our return trip to airport also. Organised the night before, confirmation received immediately. Lily contacted us straight away to confirm details and pick up time. Driver picked us up on time and in a nice car. Dropped off safely at airport with plenty of time to check in. Very good service.

I had to wait a little to find the driver, but it was more the delay at the airport and customs' fault than theirs. Fast and efficient driving to my destination even tho it took some to find the obscure place I was staying at. The driver was friendly even tho he couldn't speak English.