Your driver will pick you up between Shin Osaka Station and Osaka City dropping you right at the doorsteps of the address where you want to go. You need to go to the “Meeting Point” which is indicated in your reservation confirmation or service voucher. Your driver will hold a ‘Cherry Tomato’ Sign Board to meet and greet you. If you are going to Tokyo Station from a hotel, please wait at the hotel lobby. Your driver will arrange to arrive to the station 30-60 minutes before the train's departure time. Your pick-up time will be indicated in the departure notice that was sent to you/your hotel by email/fax one day before (around 5pm) the service date.  If you're collected from an apartment or your home, please wait outside by your main door. If your apartment or home is unreachable due to the narrow streets and the vehicle size, a meeting point nearby will be found.