Playa del Carmen

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What people are saying about Playa del Carmen

Overall rating

4.5 / 5

based on 1,891 reviews

This was a wonderful experience with my 7 year old daughter. One of the highlights was the guide, he was extremely knowledgeable about the area, history and the fantastic nature found in the reserve. We saw dolphins (stayed and played), giant sea turtle, beautiful birds on the island, crocodiles and a manatee. It poured with rain in the beginning, they whipped out raincoats and then it cleared after an hour. Come prepared for rain and sun!!

very enjoyable outing to Cantoy and Isla Mujeres. Pleasant trip in boat, idyllic visit to Cantoy, although being keen on birdwatching, I found the limited access to the interior a bit frustrating. Mujeres was a complete contrast, busy, vibrant and seemed a bit 'in your face" after Contoy. Guides excrllent attentive and full of joie de vivre. A great day out.

Events were fine. You don’t get to let loose on the ATVs w/such large groups. Trails are narrow so it’s safer moving slower. A girl was injured in an ATV accident and the team had no first aid kit to deal with a deep wound. No first aid kit. No person on staff with medical knowledge. This is a fail considering the activities are all semi dangerous.

The overall experience was absolutely wonderful. There cleanliness was beyond expectations. This is a must do adventure while your in Cancun. My only complaint was we purchased a photo package for 2 and have still be unable to view them. Hopefully this will get resolved and we won’t feel like we’ve been ripped off.

a little bit lacking in jungle exposure, but when we were in the jungle the guide did a great job with plant indentification. The lazy river float through the lagoon was beautiful, silent, no other groups and peaceful. Not physically taxing but would definitely recommend for a perfect day of relaxation.